Shipping terms

The shipment will be made by courier company.

The usual delivery time in Spain is usually between 3 and 10 days (according to the article that you asked), since the completion of the order. In the European Union the delivery time can reach 15 days.

Once you leave the order of the store will inform the customer by e-mail.

In order to optimize the delivery, thank the Customer to indicate an address in which the order can be delivered within normal working hours.

The Customer must check the good condition of the package to the carrier indicating on the delivery note of delivery any anomaly that could detect in the packaging. In the 24 hours following the reception, you should verify that the purchased item does not present any damage or breakage, out of that time limit does not attend to this type of damage (only items in warranty).

Conditions of return

All products purchased on the page can be returned and refunded, provided that the Customer notifies his intention to return the/the product/s purchased/s within a maximum period of 14 natural days from the date of delivery and that is in the same state in which it is delivered (see other details in the return procedure defined in the section "general Terms and conditions of use").

The customer assumes the costs of returning the goods when you dismiss the purchase.

When you make a refund, the customer will not be able to demand that he return the difference, in case there is, I enter the shipping costs of delivery caused by the delivery method requested and the shipping cost of standard delivery.

The customer will be responsible for the decrease in the value of the goods returned by the handling other than what is necessary to establish the nature, characteristics or operation of the well sent. This loss of value would be due to the costs that it is necessary to incur, for example, to clean, repair the goods or when the goods cannot be sold as new, but as second-hand, by loss objective and justified income for the part of the GRASS GROUP.

For more detail see the section on general Terms and conditions of use.